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Please remember that shipping times via carriers ( UPS, FedEx, etc) are estimates for time in transit only, and that they do not apply until the product leaves Shop SpaceWeather’s facilities. As the delivery of your order is beyond Shop SpaceWeather’s control once your order leaves Shop SpaceWeather’s facilities, Shop SpaceWeather cannot assume liability for late deliveries or delivery errors, regardless of the delivery method that it is sent.
Every effort is made to ship your products via your selected method. Occasionally, alternate shipping companies will be used due to pre-negotiated logistics contracts in your area or country. Thanks for your understanding.
Undeliverable Packages: Occasionally packages are returned to Shop SpaceWeather as undeliverable. When the carrier returns an undeliverable package to Shop SpaceWeather, please contact Shop SpaceWeather to make arrangements for reshipment.

Failed Delivery Attempts: Most of Shop SpaceWeather’s carriers make three attempts to deliver a package. After three delivery attempts, the carrier will return the package to Shop SpaceWeather.

Product Availability
Shop SpaceWeather makes every effort to ship your product according to the estimated lead times. The estimated lead times are in business days (Monday through Friday, excluding holidays). Lead times quoted are for orders that are partially shipped, meaning that items ship as soon as they are available. If you have requested a complete shipment, please add three to four additional days for transportation and order consolidation processing (lead time may also vary depending on product availability).

Although Shop SpaceWeather makes every effort to ship your order according to the lead-time provided, shipping dates may change due to changes in supply. If the lead-time changes, Shop SpaceWeather will contact you via email and provide a revised shipping estimate.

To contact us at 1-888-599-7597 for your order status information.

Given the popularity of some products, Shop SpaceWeather may restrict the number of such items that you may purchase. Shop SpaceWeather will post limitations on quantity on the Shop SpaceWeather Store web site or will inform you of product purchase limits at the time it processes your order. Shop SpaceWeather reserves the right to change quantities available for purchase at any time.

Shop SpaceWeather makes every effort to supply you with the products you order, but there may be occasions when Shop SpaceWeather confirms orders but learns that it cannot supply the ordered products, either at all or in the quantities ordered. These occasions can include when Shop SpaceWeather learns that the products no longer are being manufactured or they otherwise become unavailable to Shop SpaceWeather, or when there was a pricing error at the Shop SpaceWeather Store when you ordered. In those circumstances, Shop SpaceWeather will contact you to inform you and, if you are interested, Shop SpaceWeather may suggest alternative products that might meet your needs. If you do not wish to order alternative products, Shop SpaceWeather will cancel your order for products Shop SpaceWeather cannot supply and for any other products that you no longer wish to order as a result, and will refund your purchase price for those products.

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